Distance Sales Agreement – BiKutu

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Distance Sales Agreement

Distance Sales Agreement

WARNING : In accordance with the relevant law, please read our contract text below by printing it in 16 pt and dark font. Moreover; Every customer who becomes a member of our website and makes purchases is deemed to have read and accepted all the articles of our sales contract below, without the need for further notice.

This contract has been drawn up in accordance with the Regulation on the Implementation Procedures and Principles of Distance Contracts published in the Official Gazette dated 13.06.2003 and numbered 25137, in accordance with the obligation to conclude a contract for sales made over the internet, and the articles are as follows.


The subject of this contract covers the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of Consumers No. 4077 - Regulation on Implementation Principles and Procedures of Distance Contracts, regarding the sale and delivery of the product, of which the SELLER sells to the BUYER, whose qualities and sales price are specified below.


  • Vendor Name/Title:
  • Seller's Full Address:
  • Seller's Phone:
  • Mersis No:
  • Seller E-Mail Address:
  • The Cargo Company to which the Buyer will Send the Goods to the Seller in case of Return:


  • Name and surname :
  • Address :
  • Telephone:
  • E-Mail:




It consists of the type, quantity, brand/model, color, quantity, sales price, payment method, and information at the time the order is finalized.


4.1 – The BUYER declares that he has read and informed all the preliminary information regarding the basic characteristics, sales price, payment method and delivery of the product or products that are the subject of the contract specified in Article 3 and gives the necessary confirmation in electronic environment.

4.2 – The product or products subject to the contract shall be delivered to the BUYER or the person/organization at the address indicated within the period specified in the preliminary information, depending on the distance of the BUYER's residence for each product, provided that it does not exceed the legal 30-day period. This period can be extended for a maximum of 10 days, provided that the BUYER is notified beforehand.

4.3 – If the product subject to the contract is to be delivered to another person/organization from the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.

4.4 – The SELLER is responsible for the delivery of the contracted product in a sound, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.

4.5 – For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.

4.6- In case the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons after the delivery of the product, not due to the BUYER's fault, provided that the product has been delivered to the BUYER. It must be sent to the SELLER within 3 days. In this case, the shipping costs belong to the BUYER.

4.7- If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, the SELLER is obliged to notify the BUYER. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the obstacle is removed. In case the BUYER cancels the order, the amount paid is paid to him in cash and in full within 10 days.

4.8- The scope of this product return guarantee voids the product return or warranty condition if the boxes / orders / products purchased by the customer are not destroyed, the labels of the boxes are not removed, the labels on the barcode and the box are legible, the product boxes cannot be delivered to us, there is no invoice.

4.9 The Buyer accepts that the uploaded photos are copyrighted, that the uploaded photos will be printed and used in the social media channels and/or advertisements of the brand.


The BUYER has the right to withdraw within (10) days from the delivery of the product subject to the contract to himself or the person/organization at the address indicated. In order to exercise the right of withdrawal, the SELLER must be notified by e-mail or telephone within this period and the product must not be used in accordance with the provisions of the relevant article. In case this right is exercised, it is obligatory to return the original invoice with a copy of the cargo delivery report stating that the product delivered to the 3rd person or the BUYER has been sent to the SELLER. The product price is returned to the BUYER within 10 days following the receipt of these documents. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be returned. The shipping cost of the product returned due to the right of withdrawal is covered by the SELLER.

The consumer cannot use the right of withdrawal for the goods produced in accordance with the special requests and demands of the consumer or made special to the person by making changes or additions.

In case the payment is made with a credit card or a similar payment card, the consumer may request the cancellation of the payment transaction on the grounds that the card was used against his will and illegally. In this case, the card issuer RETURNS the payment amount to the consumer within 10 days from the notification of the objection.

In the implementation of this contract, the Consumer Arbitration Committees and the Consumer Courts in the SELLER's residence are authorized up to the value declared by the Ministry of Industry and Trade.

In the event that the order is concluded, the BUYER shall be deemed to have accepted all the terms of this contract.